FAQ's
Frequently Asked Questions
We believe in radical transparency especially when it comes to what you put in your body. Browse the most common questions our clients ask about shipping, formulations, return policies, and payment options below.
Most consultation reviews and order processing requests are completed within standard business timelines. Shipping updates and tracking information are provided once fulfillment coordination is finalized.
Consultation and protocol requests enter processing immediately after submission. Modification or cancellation availability depends on the current review and fulfillment stage.
Replacement requests are reviewed for verified fulfillment or shipping-related issues. Supporting documentation may be required before reshipment approval and processing.
360 Peps supports secure payment processing methods approved through our checkout and wellness platform systems. Available payment options are displayed during checkout.